CLAIMS FORM

IMPORTANT INFORMATION

Dear Client,

As you know, we live in exceptional circumstances in France and in Belgium. In this unique environment, after-sales service is temporarily less available than usual, and we are sorry.

So we keep your complaints warm and we are ready to answer you as soon as possible, and in the meantime, take care of yourself and your loved ones!

See you soon !

  • Have you just bought one of our products in our EXPRESS vending machines and have a problem? Do not panic, we are here to help you!
    OPTION 1: Have you ever completed a TOPSEC claim form at the practice site where you purchased one of our products? Perfect: we will process your request as soon as possible.
    OPTION 2: If you have not completed any form at the practice site: you are in the right place. You just have to enter your information below and we will answer you quickly.
    Fields marked with * are required.
    Those information is essential to process your claim.
    If you have completed a paper claim form provided by the establishment, it will be processed as soon as possible.
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  • The information collected is subject to computing processing to respond to your request.
    Those information are not subject to resale.